Here’s some information about our home delivery service so you know exactly what to expect.
The Cool Kidz Mealz delivery service is a quick, convenient way to shop for healthy and delicious frozen children’s meals. We deliver to homes, child care facilities and schools throughout metropolitan Melbourne. However, as a start up family run business we are working to expand delivery to regional Victoria.
Peruse the menu and make your selections.
Please be aware Cool Kidz Mealz does have a minimum order of $40.00 AUD.
Do you have a child care facility, school or a group of family and friends who need help in the kitchen? If you order as a group, you could split the cost of delivery and save. Bulk deliveries to regional Victoria can be pre- arranged. If you are unsure whether we can deliver to your area, please contact us.
Orders are delivered Monday to Friday from 5.00 a.m. to 2.00 p.m. Orders need to be received by Fridays at 12.00 p.m. to ensure guaranteed delivery for the following week (although if you need an urgent delivery, please don’t hesitate to contact us, we should be able to help).
We will not ring the doorbell before 8.00 a.m. unless specified by you in the ‘order notes’ at checkout. If you will not be home you can arrange with us to deliver to a different address such as a workplace or neighbours. Alternatively, you can specify a suitable place such as the front porch.
Your preferred delivery date can be selected by typing it into the delivery instructions at checkout. However, times cannot be chosen. We hope you understand.
There is a standard delivery fee of $10.00 on each order in metropolitan Melbourne. Please contact us for fee deliveries outside our delivery zone or to regional Victoria.
Your meals are taken straight from the freezer and transported in techni ice. We then delivery them to you in a Cool Kidz Mealz insulated cooler bag. Please make sure you put them straight into the freezer or as soon as possible. Meals should remain frozen before heating for food safety. If the meal is defrosted in the refrigerator, the meal must be consumed within 2 days.
Please note: some delivery days may be subject to a temporary change due to public holidays. You will be notified of any changes to your specified delivery days.
New Customer Information
New customers are required to purchase a Cool Kidz Mealz cooler bag on their order, so we can deliver your meals safely. If you are a new customer, please purchase your bag before you checkout and it will be added to your cart.! Contact us if you missed it.
The cooler bag is purchased once and required to be left out for collection at your next delivery.
If you do not purchase a bag then please leave your bag or esky out for us to put your order into. We accept no responsibility for spoiled goods if you do not do this.